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A Guide for KONE Lift Owners in Singapore: Products, Technology & Lift Maintenance

Adrian ChiewMay 21, 2024
A Guide for KONE Lift Owners in Singapore: Products, Technology & Lift Maintenance
Photo by Unsplash: https://images.unsplash.com/photo-1543593450-4faaab9a0f6e

With a stronghold in over 60 countries and a workforce of more than 60,000, KONE is a leading name in the world of lifts, escalators and automatic doors. Founded in Finland in 1910, KONE has over a century's worth of experience.

In Singapore, KONE is more than just a brand of elevators and escalators. It stands as a testament to innovative technology and top-notch quality.

What are the different KONE lift products available in Singapore?

Each KONE lift model is tailored to a different usage scenario, offering solutions to every building's unique requirements.

  • The KONE MiniSpace™ DX is ideal for buildings with limited space, regardless of whether they are mid or high-rise buildings

  • The KONE TranSys DX has an impressive load capacity which works particularly well as a goods lift for retail and hospital buildings

  • The KONES MonoSpace DX works best as a passenger lift for commercial buildings with high people-flow needs.

  • The KONEN MonoSpace DX is a versatile passenger lift suitable for medium-height residential and commercial buildings

What are the innovative technologies used in KONE lifts?

When it comes to high-tech enhancements, KONE lifts have consistently led the way. This innovation is exemplified by features like Predictive Maintenance Sensors and AI, which use smart technology to enable proactive lift maintenance.

Another standout feature offered by KONE is the 24/7 Connected Services. This service keeps your lift connected round the clock to KONE’s cloud service. It continuously monitors your lift's performance, predicting potential issues, and informing you immediately so you can plan ahead for your lift maintenance needs.

KONE lifts are also known for their Destination Control System which decreases travel time by calculating the most efficient route for each lift journey. Instead of just registering which way passengers want to go, the KONE lift system also considers the floor they're heading to and how many people are waiting. This greatly enhances the lift's efficiency and performance.

In essence, KONE integrates pioneering technologies into their lifts, not simply for improvement's sake but with a deep-rooted understanding of their customer's needs in Singapore and the world over. 

How can I extend the lifespan of my KONE lift?

To prolong the lifespan of your KONE lift, adherence to regular lift maintenance schedules is key. 

As a KONE lift owner in Singapore, you may occasionally encounter inevitable issues due to regular usage and aging of the machine. 

One of the most common issues experienced is slowdowns and delays. This can be due to many factors, such as wear and tear on mechanical parts, or issues with the lift's control system. Over time, these can contribute to slower lift speeds, which can impact the efficiency of the building's operations. 

Another common problem is noise or vibration during lift operations. This could be due to worn-out parts or lack of lubrication. If ignored, these minor problems could escalate into major ones, requiring extensive repairs. 

However, if you follow 2024's Maintenance Control Plan (MCP) by BCA Singapore, these problems can always be kept in check. In fact, they'll be corrected before they have a chance to impact the operation of your lift. 

How often should a KONE lift be serviced?

In Singapore, lift owners are required to hire a registered lift service contractor for lift maintenance. Neglecting regular lift maintenance can lead to fines of up to $5,000.

You'll find registered lift contractors such as Hin Chong listed in the Building and Construction Authority (BCA) directory of registered contractors & licensed builders.

In terms of the regularity of lift maintenance, 

  • Home lifts, vertical platform lifts and stairlifts should either adhere to KONE's recommended servicing frequency if provided or be serviced every quarter (whichever is more frequent)

  • All other lifts should either follow KONE's recommended servicing frequency if provided or be serviced every month (whichever is more frequent)


If you own a KONE lift in Singapore, prioritize its maintenance and safety by partnering with us. Contact us today for a non-obligatory lift assessment and discover how we can support your lift maintenance needs.

The importance of regular lift maintenance

Lift maintenance is a mandatory requirement in Singapore—and if you're a tenant, you might also be legally obligated by your landlord to service your lift. However, there are also other benefits to routine lift maintenance.

Fulfil regulatory requirements

Lift maintenance in Singapore is required by the Building Maintenance and Strata Management (BMSM) Act

Prevent lift breakdowns

Regular lift maintenance acts as a preventive measure to give you a peace of mind

Extend lift lifespan

Routine lift servicing keeps a lift in good shape, which translates to cost savings in the long run

Hin Chong: Lift servicing and maintenance

Work with a lift maintenance company & lift technicians that are recognized by the Singapore government

Our company and lift technicians are certified and recognized by the Singapore government

Registered in BCA directory

We're a registered lift contractor in the BCA directory of registered contractors & licensed builders

bizSAFE Level 3

Our work processes comply with the Workplace Safety and Health (Risk Management) Regulations

Certificate of Competency (CoC)

All our technicians have attained the Certificate of Competency (CoC) in Lift Maintenance for Lift Specialists

Lift owners: Get a free lift assessment

Our qualified Lift & Escalator Inspector (LEI) will provide you with an honest and independent diagnosis of your lift condition. Be rest assured that our recommendations will not be prejudiced towards existing lift contractors.

Hin Chong: Free lift assessment service

A peace of mind for lift breakdowns

We're a lift maintenance company in Singapore that takes pride in our response and dispatch time. This is what you can expect from us as a client.

45 min

dispatch time for emergency calls

100%

lift breakdown resolution rate

24/7

lift breakdown support for our lift maintenance clients

Work with a leading lift maintenance company in Singapore

Professional & reliable lift maintenance for your peace of mind.

Explore other resources for lift owners

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Work with Singapore's leading lift maintenance company

We'll ensure that your lifts are always functioning optimally.