Project Details
Introduction
At our lift modernisation company, we specialise in delivering comprehensive solutions designed to enhance the performance and lifespan of lift systems. Recently, we completed a full modernisation project for a global multinational corporation (MNC) based in Singapore. This case study highlights our work on the modernisation of their second passenger lift, showcasing how we successfully addressed their needs while improving the overall user experience.
The Challenge
Problem
One year prior, we had successfully modernized the main passenger lift at the client’s main lobby, significantly improving its performance and reliability. The client, highly satisfied with the outcome, quickly realized the tangible and intangible benefits of modernisation. Recognizing the need to enhance the performance of their second passenger lift, which serves internal staff, the client engaged us once again.
Their primary concerns included:
- Aging lift components reducing reliability and usability.
- The need for improved safety, comfort, and efficiency.
- Extending the useful lifespan of the lift system.
Solution
With the proven success of the previous lift modernisation, the client entrusted us with the full modernisation of their second passenger lift. This time, the modernisation was carried out in one complete cycle, unlike the previous project, which was split into two phases. The streamlined approach allowed us to complete the work in just four weeks, compared to the six-week timeline for the first lift.
Key improvements delivered:
- Increased Reliability: A comprehensive overhaul of the lift control and driving systems ensured the lift operated more smoothly and consistently.
- Extended Lifespan: Replacing outdated components with modern systems ensured the lift would continue to function efficiently for many more years.
- Enhanced User Experience: The new lift provides a smoother ride, increased comfort, and greater overall safety, significantly improving the daily experience for internal staff.
Key Results and Outcomes
Through this modernisation project, we achieved the following:
- The lift's lifespan was extended, delaying the need for costly future replacements.
- Reliability, safety, and user comfort were significantly enhanced, addressing the client’s key concerns.
- The project was completed in just four weeks, two weeks faster than the previous lift modernisation, thanks to a streamlined process.
- The client expressed great satisfaction with both the quality of work and the reduced completion time, further solidifying their trust in our services.
Conclusion
This project underscores our ability to deliver high-quality, efficient lift modernisation solutions. By completing the work ahead of schedule and exceeding the client’s expectations for performance and reliability, we reinforced the value of our services. Our long-standing relationship with this client, built on trust and proven results, is a testament to our commitment to excellence in lift modernisation.