Project Details
Introduction
At Hin Chong, we deliver full lift modernisation solutions that extend equipment lifespan, eliminate component obsolescence, and restore reliable performance to aging lift systems across Singapore. This case study details our full modernisation of a cargo lift (goods lift) at a light industrial building, carried out concurrently with a passenger lift replacement for the same property owner.
The new building owner had recently acquired the property and undertaken a comprehensive retrofitting programme. Having maintained both the cargo and passenger lifts for over 10 years under the previous owner, Hin Chong was the natural choice to continue and carry out the modernisation work, built on the strong trust and service record established over the years.
The Challenge
Problem
The cargo lift had been in service for over 25 years at the industrial building. Over time, the aging system developed multiple issues that impacted daily operations and posed growing reliability concerns.
Riding quality had deteriorated noticeably, with significant jerking during travel that affected the handling of goods and materials between floors. Breakdown frequency had increased, causing operational disruptions to the building's logistics. The lift's aging components were becoming obsolete, with spare parts increasingly difficult to source, making repairs more costly and time-consuming.
For the new owner, these issues needed to be resolved as part of a broader building upgrade. The cargo lift was critical for moving heavy goods and materials between floors, so any extended downtime would directly affect the building's operational capacity. A full modernisation was identified as the most effective approach to extend the lift's useful lifespan while eliminating all existing problems.
Solution
We proposed a full cargo lift modernisation covering both the control system and the driving system, addressing every major component to deliver a comprehensive upgrade.
Our modernisation priorities were clear:
- Extend Lifespan: Prolong service life by at least 20 additional years through complete system renewal
- Eliminate Obsolescence: Replace aging components with modern systems using readily available spare parts
- Enhance Reliability: Greatly reduce breakdown frequency and achieve high uptime
- Improve Ride Quality: Eliminate jerking and deliver smooth, comfortable travel
The full cargo lift modernisation scope covered:
Control System Modernisation (Electrical & Electronic)
- Advanced microprocessor-based controllers and drive systems
- New car operating panels (COP) and hall operating panels (HOP)
- Modern display indicators
- Complete rewiring throughout
Driving System Modernisation (Mechanical)
- New high-efficiency main motor
- Replacement of all main wire ropes
- Modern overspeed governor for enhanced safety
The cargo lift modernisation was carried out concurrently with the passenger lift replacement, both completed within a 4-month period as part of the building's overall retrofitting programme.
Key Results and Outcomes
The cargo lift modernisation was completed successfully within the project timeline. Upon completion, the improvements were immediately apparent.
The jerking that had plagued the old system was completely eliminated. The cargo lift now travels smoothly between floors, making goods transportation safer and more efficient. Breakdown frequency dropped significantly, with the modernised components operating reliably from day one.
The obsolescence issue was fully resolved. All new components use current technology with readily available spare parts, ensuring that any future maintenance can be carried out quickly without extended lead times or inflated costs.
The new owner expressed strong satisfaction with the results, leaving a 5-star Google review: "Excellent good service and fast response from them. Highly recommended" - Yeap Hang Sing.
Conclusion
This cargo lift modernisation at a light industrial building demonstrates Hin Chong's ability to deliver comprehensive lift upgrades that address every aspect of aging systems. By carrying out a full modernisation covering both control and driving systems, we delivered a solution that extends the lift's useful lifespan by at least 20 years while eliminating all existing reliability and obsolescence concerns.
The trust built over more than 10 years of maintenance service to the previous owner made Hin Chong the clear choice for this critical infrastructure upgrade. For building owners and property managers facing similar challenges with aging cargo lifts, Hin Chong offers proven full modernisation solutions backed by technical expertise and a track record of delivering results.
















