We keep your lifts healthy

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All machines need proper care to ensure that they are running smoothly and efficiently. Is your lift still functioning in a good state? Give yourself a peace of mind and ensure its performance and longer lifespan with preventive measures such as undertaking monthly servicing and maintenance. Facing a lift emergency? Not to worry, because our team of specialists are always on standby to solve any lift problems that you might face.

Tailored to your needs

We offer various maintenance packages to suit different concerns. Looking for safety compliance? Or maybe routine servicing and fault checking for your entire lift system? Or perhaps you're just facing an emergency breakdown and you need someone to fix the problem? Tell us your needs - we'll be able to provide professional advice and the right implementation to get your lift running smoothly.

Reliable, quality service

Providing great service that complies with the highest safety standards and ensures the best performance out of your lift is our priority. To that end, we provide a thorough assessment of the safety, efficiency, and performance of your existing lift before we start on repairs. Be rest assured that we’ll do our best to minimise downtime and ensure that your lift remains in optimal condition.

Reliable, quality service

Providing great service that complies with the highest safety standards and ensures the best performance out of your lift is our priority. To that end, we provide a thorough assessment of the safety, efficiency, and performance of your existing lift before we start on repairs. Be rest assured that we’ll do our best to minimise downtime and ensure that your lift remains in optimal condition.

Highly-trained professionals

Our dedicated service technicians are the frontline in maintaining our commitment to keeping your lifts in tip-top condition. Trained in industry-leading maintenance methods, they come equipped with technical expertise that cater to different types of lifts. Combined with creative problem solving skills, they’ll be able to make a quick, accurate diagnosis of the problem that you’re facing.

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frequently Asked Questions

How often do I need to maintain my lift?

The Building and Construction Authority (BCA) has mandated that lifts have to be maintained on a monthly basis. Refer to: https://www.bca.gov.sg/LiftSafety/lift.html

What is PTO?

PTO stands for Permit-To-Operate. All lifts in Singapore require a valid PTO to operate. The validity of the PTO is 1 year.

Do I need to display the PTO inside the lift?

It is mandatory by law to display a valid PTO for ALL lifts. It is the duty of the lift owner to ensure a valid PTO is obtained and displayed inside the lift.

How do I renew the PTO?

BCA will send notices to all lift owners 3 months before the expiry of the current PTO to remind owners to renew the PTO. The steps to complete the renewal process are as follows:

i) Owner will receive a PTO renewal letter from BCA. The owner has to log into the online PTO system and make a renewal fee payment directly to BCA.

ii) The Lift Service Provider will receive a notification to carry out the mandatory lift inspection and examination after the owner has made the payment.

iii) A BCA approved Lift & Escalator Specialist Professional Engineer will carry out the required lift inspection and examination.

iv) BCA will be notified when all the above steps are completed and issue the new PTO.

What happens if I forget to renew the PTO or if the PTO has expired?

If the PTO is not renewed before expiry, the lift will be suspended and has to be shut down immediately until a new PTO is obtained. BCA will also seal up the lift.

The PTO has expired. Can I continue using the lift?

It is an offence to operate the lift without a valid PTO. If convicted, the lift owner shall be liable to a fine not exceeding $20,000 or to imprisonment for a term not exceeding 12 months or to both.

How do I access the PTO portal and are there any user guides?

Please visit BCA O-PTO website @ https://eservices.bca.gov.sg/onlinepto/
You can also download the OPTO user guide and read the FAQs there.

Who is this Lift & Escalator Specialist Professional Engineer?

The Lift & Escalator Specialist Professional Engineer is an Independent Authorized Examiner approved by BCA to carry out the yearly lift & escalator inspection and examination as part of the PTO renewal process.

For the Yearly Lift Examination, there is a No-Load Visual Examination and a Full-Load Examination. What is the difference?

Every year, a No-Load Visual Examination on the lift will be carried out as part of the PTO renewal.

Once every 5 years, a Full-Load Examination in addition to the Visual Examination will be carried. This involves loading the lift to its full rated capacity with weights so as to ascertain the lift is able to transport the intended load.

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